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ElevatorSense®

The digital companion
for your field operations

The new Wittur digital solution to help you:

  • Solve any door installation issues
  • Monitor elevator operations in real time
  • Plan service intervention based on real data
  • Increase the service level to your customers by reducing downtime

 

Security first for a high quality performance and service

Wittur has prioritize and developed a safe environment for your data.
Our data centers use state-of-the-art protection from unauthorized access, all data transmissions to and from the data centers are encrypted.

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Based on 50 years of experience in elevator doors design and working every day to support customers in the field, Wittur knows that when an elevator door leaves the factory, its life has just started.
Doors are the most exposed moving elevator component: 70% of elevator callbacks are due to doors. Quality of door installation and service are critical elements to ensure smooth operation and avoid frequent callback: this means obtaining full customer satisfaction and optimizing service costs.

 

Therefore, Wittur has developed ElevatorSense®: a smart hardware-software platform that offers multiple products in one, for different services, to collect data from all door components, analyze them in the cloud with state-of-the-art algorithms developed from Wittur long time experience and give you precise and timely information.

 

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Installation Control

Helps field technicians achieve high quality of installation

Installation Control

Carry-on case including the ElevatorSense box and 12 months license subscription (usage on 20 door operators included).

STANDALONE

Provides the field technician a set of automatic tests of quality of installation quality of landing doors and car doors. Based on the test results, recommendations are provided to make sure that doors adjustments and settings have been performed correctly.

 

The following items are supplied in a carry-on case:

  • 1 ElevatorSense box
  • 1 power supply connection cable
  • 1 door operator connection cable
  • 1 Ethernet connection cable
  • 1 Data transmission USB key (optional)
  • 1 quick installation guide

 

The operating manual can be consulted within the ElevatorSense app once logged in.

 

The user license has a validity of 12 months and extends of another period unless the user unsubscribes the service. Use is limited to a maximum of 20 door operators within each period.

 

It can be purchased as a single product or as a NI/MOD package that includes Installation Control and Wireless Programming.

 

To be able to use Installation Control service, an internet connection on the elevator is needed. If it’s not possible to connect the ElevatorSense box to an internet cable on site, a data transmission USB Key can be purchased as an add-on. Please add it to your cart in the next check out step if needed.

Installation Control helps you to:

  • Reduce callbacks during the first year of operation and beyond
  • Save time and reduce costs during installation
  • Improve quality of installation of Wittur doors

 

Installation Control makes this possible by:

  • Data-driven measurements and algorithms can identify most common installation errors
  • Location and severity of errors are displayed
  • Specific corrective measures are recommended right away

 

Wireless Programming

A new way to adjust operating parameters

Wireless Programming

Carry-on case including the ElevatorSense box and 12 months license subscription.

Standalone

Allows the field technician to configure the door operation parameters quickly and easily. Parameters such as door speed or braking time can be read out and changed from any mobile device wirelessly connected to the ElevatorSense box installed on the elevator. 
It covers 100% the Wittur Programming Tool (WPT) functionalities.

 

The following items are supplied in a carry-on case:

  • 1 ElevatorSense box
  • 1 power supply connection cable
  • 1 door operator connection cable
  • 1 Ethernet connection cable
  • 1 quick installation guide

 

The operating manual can be consulted within the ElevatorSense app once logged in.

The user license has a validity of 12 months and extends of another period unless the user unsubscribes the service.

Wireless Programming helps you to:

  • Respond faster to troubleshooting calls.
  • Save time and reduce costs during installation and service.
  • Improve quality of installation and operation of Wittur doors.

 

Wireless Programming makes this possible by:

  • Wireless connection from any mobile device to ElevatorSense box.
  • Easy-to-use App user interface to set / adjust door parameters.
  • Over-the-air software updates.

NI / MOD Package

Installation Control + Wireless Programming

Installation Control License – NI/MOD Package - 1 Year/20 Door operators

Take full advantage of the ElevatorSense platform by seizing both Installation Control and Wireless Programming benefits at a special price.

Gives field technicians direct access to both ElevatorSense Installation Control and Wireless Programming, that can be used seamlessly during field operations:

  1. Check the installation quality of landing doors and car doors thanks to Installation Control,
  2. Configure the operating parameters of the doors without hindrance thanks to Wireless Programming.

 

By performing a thorough check of installation quality and settings, ElevatorSense NI/MOD Package reduces the occurrence of unplanned troubleshooting visits on site. This allows to optimize the technician's travels related to callbacks.

 

The following items are supplied in a carry-on case:

  • 1 ElevatorSense box
  • 1 power supply connection cable
  • 1 door operator connection cable
  • 1 Ethernet connection cable
  • Data transmission USB key (optional)
  • 1 quick installation guide

 

The operating manual can be consulted within the ElevatorSense app once logged in.

 

The user license has a validity of 12 months for both products and extends of another period unless the user unsubscribes the package.

 

Installation Control use is limited to a maximum of 20 elevators/50 control trips within each period.

 

To be able to use Installation Control service, an internet connection on the elevator is needed. If it’s not possible to connect the ElevatorSense box to an internet cable on site, a data transmission USB Key can be purchased as an add-on. Please add it to your cart separately if needed.